Cancellation Policy as at 19/09/2019

We respect that your time is valuable and we appreciate that you understand ours is too.

We have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be re-booked at no additional cost to the client.

The first time a cancellation is made within the 24hr period prior to the time of the booked appointment, the client will be given the opportunity to re-book (with no financial penalty applied).

Any subsequent cancellations by/for the same client that occur within the 24 hour period may result in a cancelled booking fee being applied (which will be equal to 30% of the value of the booking).

To make a cancellation please email: [email protected] or call 0407 110 400.